Operations Transition Management
Drive continuous operations improvements
Effective operational readiness and transition will mean realisation of benefits, operational stability, customer experience targets met and the delivery of platforms to drive continuous operations improvements
SEAPDS Program delivery teams will work with your operations teams to:
- Develop operations resource planning by leverage existing capability, forecasting increased demand on operations resources and project optimal target state operational capability and know how
- Production processes event driven calendars, run sheets, batch run sheets
- Change and release management procedures
- Environment management
- Operations testing
- Process and procedure development from service catalogs through to level 5 processes
- Training and knowledge transfer