Improve efficiency, productivity, profitability and customer experience
Design systems and requirements based on the processes that run your business with emphasis on what makes it competitive
Your transformation process starts with how you run your business today and your vision for how it will run tomorrow.
You are transforming or transitioning your business based on a level of knowledge that indicates your can improve efficiency, productivity, profitability and customer experience.
As such SEAPDS can work with your business teams to develop:
- Current state business processes which can be measured and analysed against current process efficiencies. SEAPDS process analysts are experienced in being able to present quantitative process analysis targeting customer and operations pains points which can be used to develop the right business solution requirements to maximise delivery value
- Target state business processes which can be measured and analysed against targeted transformations efficiencies. SEAPDS process analysts are experienced in being able to present quantitative process simulations to address customer and operations pains points that will define business solution requirements to maximise delivery objectives
- Development of process efficiency metrics
- Development of operations and customer experience frameworks with a view to enable stakeholders to envision the process changes prior to the development of detailed procedures and system functional requirements